Contact information

If you have any questions regarding your order, shipping, returns, products or anything else, please feel free to contact us.

CHOSEN NOT LUCKY

Email:
support@chosen-notlucky.de

Postal Address:
Chosen
c/o flexdienst – #21827
Kurt-Schumacher-Straße 74
67663 Kaiserslautern
Germany

We aim to respond to customer inquiries as soon as possible. Please allow up to 2–3 business days for a response, particularly during product launches and periods of high demand.

For questions regarding an existing order, please include your order number in your message so we can assist you more quickly.

For returns, please contact us before sending your parcel and refer to our Refund & Return Policy for further information.

Legal Information:
For full legal information about the operator of this store, please refer to our Legal Notice / Imprint.